Ticketshop: Refund after Cancelling
Is it possible to return my ticket?
- The purchase price for tickets and press printings (Trade Visitor Package/ Book Fair Guide / Leipzig Liest) will be automatically refunded to you in the same manner in which payment was made.
- You do not need to take any action to obtain a refund for ticket orders placed via the Online Ticket Shop. Please do not declare a Paypal conflict or make a complaint to your credit institute. Such actions will delay any refund. Furthermore, there is no need to send a written cancellation to Leipziger Messe.
- Please understand that the processing of refunds will take some time. When we are able to make a more precise estimate regarding this, you will find this information on our website.
The tickets for the Manga-Comic-Con and the Leipzig book fair are combiend tickets that allow entrance to both events.
Online Dispute Resolution (Art. 14 para. 1 ODR Regulation)
A platform for online dispute resolution is provided by the European Commission at ec.europa.eu/consumers/odr/
Here you can order your personal ticket and also register other persons. Your information will be transmitted on a secure connection.
Please note that payments in the ticketshop may only be made
(Secure payment with 3-D Secure) (PDF, 152.7 kB)
Pay now with Klarna (direct banking)
All ticket holders have the right of free travel to and from the fairground with the services of the central German transport association (MDV) on the day of visit in selected tariff zones.